Revision and Refund Policy
At AssignmentHelpCanada.co, we value our customers' needs and understand the importance of accommodating their requests for revisions and refunds. To ensure a clear and convenient process, we have established the following policies:
Cancellation before assignment of a writer:
If you wish to cancel or modify your service before a writer has been assigned to your order, you can do so without incurring any additional costs. Since no writer has been allocated yet, no substantial work has begun, giving you the flexibility to choose a different service or cancel altogether.
Cancellation after assignment of a writer:
Once a writer has been assigned to your order, if you decide to terminate the service, a refund will not be provided. This is because the assigned writer deserves compensation for the work they have already commenced.
Double Charging:
In the rare event that you have been charged twice for the same service or have received duplicate payment confirmations or invoices from our payment partners, such as PayPal or other payment gateways, we kindly request that you contact our management team. Please provide the relevant documents via email, and we will promptly refund the excess payment to your wallet.
Unavailability of Writer:
While we make every effort to find suitable writers for your assignments, there may be rare instances where we are unable to do so. In such cases, we guarantee a refund of the charged amount, which will be credited to your wallet.
Rework Policy:
We are committed to your satisfaction, and our 100% satisfaction policy ensures that the assigned writer will revise your assignment until you are happy with the final outcome. However, please note that rework requests will not be accepted after 60 days from the acceptance of the assignment.
Dissatisfactory Results:
We strive to provide the best services and deliver excellent assignment outcomes. In the unlikely event that your assignment is deemed a "failure" by the examiner, we deeply regret the outcome and promise to provide a refund of up to 100%. To initiate the refund process, please provide authentic proof of failure via email within 31 days of accepting the completed assignment from the writer. Once the cause and effect have been established, we will take appropriate action, which may include terminating the assigned writer.
Provision of Details:
As a customer, it is your responsibility to provide all necessary documents and instructions for your assignment. In the rare case of a delay in delivering the work, the assigned writer will ensure the production of high-quality content to mitigate any negative impact on your overall grades.
Please note that refunds will be processed only to your AssignmentHelpCanada.co wallet. We do not provide cash or bank account refunds. In the case of double payments, the additional amount will be adjusted in your subsequent assignments.
We hope these policies provide you with the necessary clarity and assurance regarding revisions and refunds. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.